Search in FAQ Pages Fill in your search query Click on the search button to start All FAQ's 2MySpaceFaronics ProductsNovastor ProductsSatellite-oneSRT WebDrive Search Exact Faronics Products Deep Freeze Deep Freeze is installed on my machine. I would like to uninstall it. How is this done? How do Windows Updates get applied to a machine that has Deep Freeze installed? I'm having problems with my computer running Deep Freeze, I cannot see the icon on the system tray and the computer will not enter in to a frozen state, what can be done to resolve this problem? What is the difference between Deep Freeze and Anti-Executable? How does Deep Freeze handle virus attacks? I installed Deep Freeze and forgot my password; can you give me a password to turn Deep Freeze off? How secure is the Deep Freeze Enterprise Console? Do workstations running a different edition of Deep Freeze appear in the Enterprise Console? I am using the 60 Day Evaluation Version; What happens on the 61st Day? How do I get an evaluation copy of Deep Freeze Enterprise? Can Deep Freeze be installed on Windows 2000 or 2003 Server operating systems? How do I update from the evaluation version of Deep Freeze to the licensed version? How do I enable or disable Deep Freeze? WinSelect How do I print from AOL webmail with WINSelect installed? Does Deep Freeze work with WINSelect? Are there any special settings recommended? Can I configure WINSelect to display the Close button in pop-up windows in Internet Explorer? Is there a way to block toolbars in Netscape 6 or 7 (Java versions)? How can I copy my settings from one workstation to the next? How can I exempt an application from WINSelect's protection? Can WINSelect be installed on Windows 2000/2003 Server? How can I use WINSelect to stop people from saving documents on the hard disk when they are using Office 2000/XP? WINSelect shows nothing in the kiosk after adding my application; what is wrong? Does WINSelect block CTRL-ALT-DEL? Deep Freeze MAC Does Deep Freeze Mac 3.x run on my Intel Macs? Is Deep Freeze Mac controllable through the Deep Freeze Enterprise Console? Can my users change the start-up disk on my systems and boot from a second hard disk or removable media when the workstation is Frozen? Can Deep Freeze Mac 3.x be included as part of my master image? I have turned off the icon in the menu bar area. What is the procedure to access the controller to turn off the software? How do I upgrade from an older version of Deep Freeze Mac to Deep Freeze Mac 3.x? If I have installed the ARD tasks but none of the tasks work properly (i.e. they all fail because there are no targets.), what`s wrong? I uninstalled Deep Freeze Mac and when I want to install it again, it says upgrade. Why is that? I have an older Mac with Deep Freeze Mac on it and it takes an extended time to boot, how can I make it faster? What operating systems are supported in Deep Freeze Mac 3.x? What are the system requirements for Deep Freeze Mac? I have lost my password. What can I do to reset the password? What options do I have for saving user data if my Macs are Frozen with Deep Freeze Mac 3.x? What happens if Power Save shuts down my computers when I have a Deep Freeze maintenance window scheduled? Do I need to use Apple Remote Desktop (ARD) to deploy the Deep Freeze-specific tasks. Does Deep Freeze Mac 3.x support Apple Remote Desktop (ARD)? After installing Deep Freeze Mac on my workstation, Digidesign Pro Tools will not let me open a projectm, and I receive an error that the volume that the data is being opened in playback only mode. This problem goes away as soon as Deep Freeze is uninstalled. What can I do? Can I transfer Deep Freeze Mac configurations from one workstation to another? I have created my ThawSpaces, but I can`t see them Can I modify my ThawSpaces? Can Deep Freeze Mac freeze removable media such as Firewire drives or USB keys? How do I know if my version of Deep Freeze Mac is the most current? Can I use Deep Freeze Mac with NetRestore? Why is my Frozen drive not badged with the Deep Freeze icon, even though I've chosen this option? How do I best deploy Deep Freeze Mac to a group of machines? Anti-Executable Is Anti-Executable user based? If I currently have Group Policies in place, will it still offer any benefits? How can I update the configuration on the workstations that have already been installed with Anti-Executable? How do I handle my Microsoft Windows Updates with Anti-Executable installed? If we are running Anti-Executable (Enterprise) do we need to purchase Deep Freeze? I thought Anti-Executable would prevent any unwanted files from the internet such as Viruses, Adware, Spyware and Trojans How do I add software to the workstation after Anti-Executable is installed? Is there a method for turning off Anti-Executable all at once so that an entire lab can be upgraded or new software installed without going to each machine? I installed Anti-Executable and forgot my password; can you give me a password to turn Anti-Executable off? Is Anti-Executable like an anti-virus / anti-spyware solution? I already have Deep Freeze, why do I need Anti-Executable? Power Save I am running a non Windows firewall on my workstations. Is this compatible with Power Save? When my PC goes into Standby I have to use the power button to power up again. With Windows XP I should only have to move the mouse or touch the keyboard. I have Deep Freeze installed with a shutdown scheduled every day. Why would I use Power Save? How is the client program installed? How will I know if Power Save is really saving energy? What operating systems does Power Save support? Why should I use Power Save when the Windows Operating System has built-in power saving features? How many installation files should I get with Power Save? What is the difference between Standby and Hibernate? Can I schedule Power Save? How do I get support for Power Save? What is a snap-in? Where do I get the MMC for Power Save? What is an MMC ? Power Save MAC Can I set my sleep settings with Power Save? Do I need to use Apple Remote Desktop (ARD) to deploy the Power Save-specific tasks. Does Power Save Mac support Apple Remote Desktop (ARD) 3? What operating systems are supported in Power Save Mac? Does Power Save work on the new Intel Macs? Can I change the settings of Power Save Mac remotely? If I have installed the ARD tasks but none of the tasks work properly (i.e. they all fail because there are no targets.), what's wrong? What are the system requirements for Power Save Mac? How do I uninstall Power Save Mac? Where do I find Power Save Mac once I install it? How can I define an active computer ? Why do we need support (as mentioned in Maintenance Package)? Will my Mac laptop start up on schedule if it is not plugged in? Will my inactivity definitions affect my scheduled Power Save events? Can users affect my Power Save actions? Will my users be warned of pending shutdowns? Why are my Power Save-specific ARD tasks not executing? Is there a limit to the number of Power Save events which I can create? Can I check for new versions of Power Save Mac from within the program? I just use the Energy Saver in the OS X System Preferences. Why do I need Power Save Mac? How does Power Save initially define computer inactivity? System Profiler Can I view previously saved System Profiler reports with other tools? Can I print the on-screen report? Do I have to install Faronics System Profiler? User Refresh MAC What operating systems are supported in User Refresh Mac? Can I manage User Refresh Mac remotely? Do I have to Seal all of my standard users? Do all Sealed users have to be refreshed in the same way? As an admin user, the User Refresh "Opened" icon is visible in the menu bar. Does this mean that my account could be Sealed? I have turned off the User Refresh icon in the menu bar. How can I now access the program? What does "Refresh to User Template" mean? How do I know if my version of User Refresh Mac is the most current? If I have installed the ARD tasks but none of the tasks work properly (i.e. they all fail because there are no targets.), what's wrong? What are the system requirements for User Refresh Mac? Does User Refresh Mac run on my Intel Macs? Does User Refresh Mac support Apple Remote Desktop (ARD) 3? Do I need to use Apple Remote Desktop (ARD) to deploy the User Refresh-specific tasks? Can User Refresh Mac be included as part of my master image? How do I best deploy User Refresh Mac to a group of machines? What options do I have for saving user data if my standard users are Sealed with User Refresh Mac? Novastor Products NovaNet-Web If I change my secret key, can I still restore old data? What is the secret key? Can you backup other platforms with my NovaNet-WEB Client software? What platforms does NovaNet-WEB support? Do you have a chart for Bandwidth Requirements? Why is FastBIT important? What is a FastBIT backup? Can I backup open and locked files with the online backup software? What do you do if there is trouble connecting to the server or performing a backup? What is the Personal Recovery CD? Should you also have a local backup in addition to online backup? How do you delete files from the Backup server? What files should you select? Does it make sense to use Online Backup if you have a slow Internet connection? NovaNET Can I determine which files are on a tape? Can multiple users schedule a backup at one time, i.e. at 11:00p? Does NovaNET support media groups? Does NovaNET support device groups? When restoring, I get many alerts. What is wrong? How can I determine which files were not backed up? I started NovaNET but my jobs do not run right away. Is there anything wrong? I started NovaNET but my jobs do not run right away. Is there anything wrong? Do I have to login to NovaNET to run a scheduled job? Can I allow users to access NovaNET? How do I go about restoring a Microsoft Exchange 2000/2003 database? What if my device is not supported? During verify or restore, I get a stream sync error. What is wrong? Can I restore all the files from a single session? Can I restore data to another location? Can I restore data to a different file name? Does NovaNET support multiple devices? Does NovaNET support media rotation? Why can't NovaNET see all the other servers and workstations on my network? Can NovaNET read my NovaNET 6/7 or NovaBack SCSI tapes? Does NovaNET support differential SCSI tape drives and host adapter? I have upgraded my NovaNET license, do I need to reinstall from scratch? If I install NovaNET using IPX as the protocol, and then decide to change to a TCP/IP connection, do I have to uninstall and re-install? Can I restore NT files to NetWare? When I back up a file over about 2 GB in size, NovaNET reports the size of the file as much smaller than it really is in the file selection screen. Will the entire file be backed up properly? Where does NovaNET show me the barcode number it has saved in its database? If I have a 100 tapes stored off site with only barcode labels how will I tell by looking in NovaNET's database which one to retrieve? The email notification should have a date sent field. Our Netware SMTP agent isn't smart enough to know to add this if it is missing. This was causing some of our users grief. We have been able to work around this by routing messages through our email gateway, but this really is something that should be fixed at the source. Will this be addressed in the next release? When a scheduled job misses a step and the job is run manually, the tape rotation is out of sync. There should be a way to manually set the next tape in a rotation and have it stick. Will this be addressed in the next release? The ability to automatically run a job before and after a backup job would be very useful (to make sure users are out of certain applications and remove useless temporary files). What Do I do? Does the Open File Manager work with software packages other than NovaNET? Does NovaNET backup files as compressed? Are there any plans for a version of NovaNET to allow the tape drive and storage zone to be on a server and control from a workstation? Are there any plans to support Lantastic? Can I print the reports or logs under NetWare? Can I restore NetWare files to NT? If I have 2 nodes in my cluster, do I need to install NovaNET Cluster Plug-In on both servers or just one? Can I share the controller between my hard disk and tape drive? What is the advantage of registering the software? What controllers are supported? When recovering from a storage manager failure, do I get all NovaNET information back? Can you give me a rough estimate of what the database zone limitation is? How do I choose my storage manager database location? How do I replace a tape in a rotation group? When I install, I do not see the storage manager I want to connect with? Can I use a tape drive located on other workstations? Are there any plans to support ATAPI/IDE tape drives on Novell Products? NovaBackup How do you determine if a drive is supported by your software? Does NovaBACKUP read backup sets created by another vendor? Can I use previously formatted CD-RW or DVD-RW disks with NovaBACKUP 7.x? I backed up 130MB of data to a CD-R media. I'd like to do another backup. Can I use the same CD-R until it is full? Should I use software compression, hardware compression or both? What is the difference between NovaBACKUP Open File Backup option and NovaStor's Advanced Open File Manager? I've created a scheduled backup using the NovaBACKUP Scheduler. Do I have to be there when a backup starts? Can I run NovaBACKUP from a command line? Can I password protect a backup? I want to create a large backup to a secondary hard drive, but I also want to make sure that I leave a certain amount of disk space free. Can I do that? What's the difference between the Backup Settings and Global Settings windows? I want to backup my entire computer except a certain type of file, for instance, my music files. Do I have to unselect each one manually from the selection window? Does NovaBACKUP 7 support Windows 98SE/ME? Is my drive supported? SRT WebDrive What is the difference between Active (PORT) mode and Passive (PASV) mode? How can I enable file logging in WebDrive? How can I enable password encryption in WebDrive? How can I enable SSL/TLS in WebDrive? How can I update my current version of WebDrive once my year of free updates has expired? How can I enable Passive Mode (PASV) in WebDrive? copyright gds4.com © 2009 Privacy Policy